Book a Bike Service
We offer a premium level of workshop repairs to match the high quality products that we sell. Our team of bicycle technicians all have a love for bikes and are highly qualified in all aspects of servicing them. With over 60 years combined experience in our workshop, there's no problem we can't solve.
We offer two main levels of servicing, however specific jobs can be tended to and quoted for on request. This may include the following: Wheel Building, Suspension Servicing, Di2 Diagnostics and Service, Specialized E-bike Diagnostics and Service. Our charge out rate is $100 per hour.
Full Service
Approximately 3.5 hours @ $100 / hour
This service goes from head to toe of your bike and makes sure all parts are working exactly as they should. We start by assessing the bike and its parts, followed by cleaning, removal of components, greasing all bearings, carrying out any required tuning (electronic updates where required) and finally two mechanics quality check the repair and test ride the bike.
A detailed repair report is included.
Any parts requiring replacement or extra time required for repair are discussed with you before commencement.
*Excludes Suspension servicing.
*Recommended once a year at a minimum for a rider using their bike frequently i.e. 1-2 times a week - and or 200 hours riding - which ever comes first.
*Bike must be in-store for assessment by 10AM day of service or we may have to rebook for a later date.
Fundamental Service
Approximately 2 hours @ $100 / hour
This service covers the fundamentals of what makes a bike safe and enjoyable to ride. We start by assessing the bike and its parts, followed by a basic clean, tuning of the bike (electronic updates where required) and finally two mechanics quality check the repair and test ride the bike.
A detailed repair report is included.
Any parts requiring replacement or extra time required for repair are discussed with you before commencement.
*Excludes Suspension Servicing.
*Recommend once a year at a minimum for a rider using their bike frequently i.e. 1-2 times a fortnight - and or 100 hours riding - which ever comes first.
*Bike must be in-store for assessment by 10AM day of service or we may have to rebook for a later date.
Bike Wash - $75
Approximately .75 hours @ $100 / hour
Our premium bike wash service will have your bike back to you sparkling clean. Includes wash, drivetrain degrease, re-lube, and basic safety check over. If anything else is needed, you will be contacted at time of service.
Specific work
We can take booking for specific work required. Depending on the condition of the bike, we may need to start with a bike wash before we can perform any tuning.
*Note - We prioritise workshop bookings for bikes that we have sold and/or Specialized Bikes. Depending on demand for repairs, we may sometimes not be able to accept jobs for other brands.
*If you're looking to book in your first service with a new bike, please fill out the below form and our workshop manager will confirm your booking.
Thank you for the enquiry. Our MEC team will get back to you shortly.
Happy riding!